General Manager E-II

LEV RESTAURANT GROUPLas Vegas, NV
$85,000 - $95,000Onsite

About The Position

The General Manager supervises daily restaurant operations and ensure efficient restaurant operation as well as maintain productivity and profitability to the established Lev Group standards in every aspect, while striving to continually improve guest satisfaction and maximize results in areas of responsibility.

Requirements

  • Strong interpersonal skills (motivating, delegation, conflict management)
  • Ability to coordinate multiple tasks while maintaining standards of operations
  • Strong problem-solving and time management skills
  • Excellent guest service and hospitality skills and professional presentation
  • Ability to motivate employees to work as a team to ensure that food and service meet high level standards
  • Excellent verbal and written communication skills
  • Self-motivated with excellent organizational skills and attention to detail
  • Excellent planning and follow-up skills
  • Must be effective at listening, understanding and clarifying concerns and issues raised by guests
  • Ability to stand for prolonged periods of time. In some instances, the entire shift
  • Intermittent periods of sitting at a desk and working on a computer
  • Read and visually verify information in a variety of formats (e.g., small print)
  • Visually inspect tools, equipment, or machines (e.g., to identify defects)
  • Able to lift at least but not limited to 50 pounds and if more must be with assistance
  • Ability to move quickly turning from left to right or right to left
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F
  • High school diploma or general education degree (GED)
  • Minimum 3 years manager experience
  • Minimum 3 years fine dining restaurant supervisory experience
  • Proficiency of basic computer applications and POS systems

Responsibilities

  • Execute and maintain quality and consistency of food, beverage and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged
  • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service
  • Proactively interact with restaurant guests; build loyalty and face/name recognition
  • Positively handle guest requests and accept feedback
  • Provide sound resolution(s) to guest complaints with poise and professionalism
  • Daily administrative tasks including but not limited to new hire paperwork, payroll, purchasing, ordering, invoicing, scheduling, records control and filing
  • Regularly measure and evaluate service through restaurant service audits, and leveraging guest/employee feedback
  • Maintain highest level of safety, security, sanitation, and cleanliness of restaurant
  • Staff, train and develop guest-focused employees
  • Time management and decision-making capability
  • Conduct inventory counts, costs, and maintenance of product
  • Assist in planning regular and special event Menu
  • Train, Coach, and manage new employees
  • Other job-related duties as assigned
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