General Manager II

Aramark • Matthews, NC

11d

About The Position

Aramark SeniorLIFE+ is seeking a General Manager II to oversee multi-site operations across a portfolio of senior living communities located primarily in the Asheville/Charlotte, North Carolina. This leadership role provides operational oversight for 10–12 communities supporting both culinary and environmental services (EVS) operations within Continuing Care Retirement Communities (CCRCs) and senior living environments.

The Regional Director of Operations is responsible for delivering strong operational performance while building trusted relationships with client partners and community leadership.This role works closely with stakeholders to ensure consistent service excellence while maintaining operational stability and accountability across the region.

This position reports directly to the Market Vice President of Operations and provides leadership toapproximately 20–25 managers and operational leaders across the district.

The ideal candidate will demonstrate strong leadership capability, excellent relationship managementskills, and the ability to build confidence with client leadership. While operational and culinaryexperience are valuable,the most important qualities for success in this role are leadership presence and the ability to strengthen client relationships.

The role requires 60–70% travel to communities throughout the region.

Aramark SeniorLIFE+ partners with senior living communities nationwide to deliver exceptional dining,hospitality, and support services that enrich the daily lives of residents.
Our teams create welcoming environments where residents feel respected, supported, and connected.Through thoughtful service, quality culinary programs, and operational excellence, we help communities provide meaningful experiences that promote dignity, independence, and quality of life.
Joining Aramark SeniorLIFE+ means becoming part of a mission-driven organization dedicated to service, hospitality, and operational excellence.

Requirements

• 5–10+ years of leadership experience in multi-site operations, hospitality operations, food service operations, healthcare services, or senior living operations
• Proven experience managing multi-property operations
• Strong client relationship and leadership skills
• Demonstrated ability to build trust and credibility with client leadership
• Strong team leadership and communication capabilities

Nice To Haves

• Bachelor’s degree in business, hospitality management, or a related field preferred

Responsibilities

• Provide leadership and operational oversight for 10–12 senior living communities across the MidAtlantic market.
• Lead and support a team of 20–25 managers and operational leaders.
• Coach and develop site leadership teams to drive service excellence.
• Maintain strong client relationships and ensure alignment with operational expectations.
• Oversee district financial performance including P&L; accountability.
• Drive productivity improvements and operational consistency across all sites.
• Ensure compliance with safety, sanitation, and regulatory standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees