General Manager 4 - Food

Sodexo Careers•Somerville, MA

2d•Onsite

About The Position

General Manager 4 – Corporate Dining Sodexo Corporate Services | Mass General Brigham Headquarters – Somerville, MA Sodexo Corporate Services is seeking an experienced, dynamic General Manager 4 to lead our hospitality and dining operations at the state‑of‑the-art Mass General Brigham Headquarters in Somerville, MA. This is an exciting, high‑visibility role for a passionate leader who thrives on innovation, exceptional service, and building strong client partnerships. What You’ll Lead You’ll oversee a multifaceted, modern corporate foodservice program that includes: A vibrant Café featuring four distinct stations: Grill Deli Action station (3 days/week) Market Bar / Salad Bar A dedicated Coffee Bar and Micro‑Market located just outside the café Corporate pantries that support daily employee needs Conference center services (growing business opportunity!) Full-service corporate catering for meetings, events, and executive functions Hours of service: Café: 7:00 a.m.–2:00 p.m. Coffee Bar: Open until 3:00 p.m. Incentives M-F 6am to 4pm with some evenings, and rare weekends What You'll Do As the on‑site leader, you'll serve as the #1 operational and strategic partner for both Sodexo and our client. You will: Build and maintain a strong, collaborative relationship with the client and key stakeholders Lead, mentor, and inspire a team of 2 salaried managers and 10 hourly employees Oversee all daily operations, ensuring excellence in food quality, service, safety, and presentation Drive financial performance, budget management, and forecasting Elevate catering services and help grow the conference center business Champion a positive, customer‑centric culture across the team Identify opportunities for innovation, process improvements, and new service offerings Why Join Sodexo at Mass General Brigham? You’ll have the opportunity to shape a flagship corporate dining program in a high‑energy setting where your creativity, leadership, and expertise directly influence the success of the partnership. This is a chance to make a meaningful impact, develop a high‑performing team, and drive continuous innovation in a prestigious corporate environment. What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring This role is ideal for a hospitality leader who is: Passionate about creating exceptional guest experiences Skilled in corporate dining, catering operations, and conference center management Confident managing client relationships at the executive level Strong in financial acumen, operational excellence, and team leadership Excited to bring new ideas to a growing, dynamic environment Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years

Nice To Haves

Passionate about creating exceptional guest experiences
Skilled in corporate dining, catering operations, and conference center management
Confident managing client relationships at the executive level
Strong in financial acumen, operational excellence, and team leadership
Excited to bring new ideas to a growing, dynamic environment

Responsibilities

Build and maintain a strong, collaborative relationship with the client and key stakeholders
Lead, mentor, and inspire a team of 2 salaried managers and 10 hourly employees
Oversee all daily operations, ensuring excellence in food quality, service, safety, and presentation
Drive financial performance, budget management, and forecasting
Elevate catering services and help grow the conference center business
Champion a positive, customer‑centric culture across the team
Identify opportunities for innovation, process improvements, and new service offerings