General Manager 3 - Food

Sodexo•Wilson, NC

About The Position

General Manager 3 - Food | Wilson, NC The General Manager leads a vibrant, multi‑unit corporate dining operation in Wilson, NC, delivering an exceptional guest experience built on culinary excellence, hospitality, and innovation. This role oversees café and catering services while cultivating strong client partnerships and shaping a dynamic, modern food program. As this client is part of a Global Strategic Account, the GM plays a critical role in upholding elevated standards, aligning with global expectations, and ensuring a seamless, world‑class service experience. The GM drives financial performance, inspires and develops diverse teams, and ensures flawless execution across all service areas. This position calls for a strategic, hands‑on leader who thrives in a fast-paced, high-expectation environment and is passionate about elevating workplace dining through creativity, operational excellence, and a commitment to outstanding service.

Requirements

Proven leadership experience in corporate dining or hospitality operations, with a passion for delivering exceptional service and culinary excellence.
Strong financial management skills, including budgeting, forecasting, and cost control, with the ability to drive efficient, profitable operations.
A people‑first leadership style that inspires teams, builds culture, and supports accountability, growth, and high performance.
Excellent communication and relationship‑building abilities, with confidence in partnering directly with clients and key stakeholders.
A deep commitment to food safety, operational standards, and consistent execution across all service areas.
A creative, forward‑thinking mindset with the ability to elevate workplace dining through innovation, quality, and a guest‑centered approach.

Responsibilities

Lead daily operations across multiple corporate dining venues, ensuring exceptional service, culinary excellence, and a consistently elevated guest experience.
Build and maintain strong client partnerships by communicating proactively, anticipating needs, and delivering solutions that exceed expectations.
Inspire, develop, and mentor a diverse team, fostering a culture of hospitality, accountability, and continuous improvement.
Drive financial performance through effective budgeting, forecasting, cost control, and strategic operational planning.
Ensure full compliance with Sodexo standards, food safety regulations, and all operational policies across the entire dining program.
Champion innovation by identifying opportunities to enhance menus, service models, and overall program quality in a fast‑paced, high‑expectation environment.