General Manager 3 - Environmental Services / Custodial

Sodexo Careers•Beaufort, SC

41d•Onsite

About The Position

Live and work near the water! Beaufort, SC brings you 45 minutes from beautiful Hilton Head Island. Sodexo is seeking a dynamic Environmental Services General Manager 3 for Beaufort, SC, located one hour south of Charleston, SC. Beaufort Memorial sits on the water overlooking the beautiful bay of Beaufort. This is a long term client and is full service for Housekeeping and Patient Transport. Including the main hospital, there are 13 office buildlings and one new hospital under construction. This position supports this progressive organization by providing leadership for our EVS team in the delivery of safe, sanitary, and innovative services to our patients, customers and hospital employees in a variety of settings. The successful candidate will need to submit to a drivers license verification, as driving a vehicle to all of the locations is required to manage the business. Our Sodexo Healthcare housekeeping teams work to direct EVS operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing excellent customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

Requirements

have in-depth knowledge of housekeeping systems and procedures
have experience with vendor and contract management, as well as union and contract negotiations
have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards
have 3-5 years previous custodial / housekeeping or similar management experience., in a hospital, health care experience preferred but not required
can multi-task and set priorities
are proficient with computers and other technology
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years

Nice To Haves

experience driving customer service and/or guest satisfaction results in a health care environment is preferred
health care experience preferred but not required

Responsibilities

leading and managing a team
develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a health care housekeeping system
driving customer service and/or guest satisfaction results in a health care environment
driving program compliance
reaching project target dates of completion
analyzing data
presenting and effectively communicate to all levels within the organization related to training, leading hospital committees and change management
effectively managing projects within agreed upon timelines