General Manager 1 - Multi-Service
About The Position
Sodexo is seeking General Manager 1 Multi-Service for SSM Health, St. Clare Hospital, Baraboo. SSM Health St. Clare Baraboo is a rural critical access hospital in Central WI. The General Manager (GM) will oversee Support Service Departments for the hospital with a strong emphasis on Environmental Services Operations. The Multi-Service GM is supported by a Food Operations Manager, an EVS Manager and frontline supervisors. Emphasis on client relations, strong interdepartmental relationship building and communication skills are important to the role. This Hospital has full-service inpatient, OB, Surgical/OR services and 2-hour Emergency Department. Average daily census is 25 inpatients. Knowledge of hospitality services as it pertains to food service and housekeeping operations.
Requirements
- experience leading, developing and motivating a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system
- expertise in building and maintaining strong customer / client relationships
- strong leadership skills, working independently to drive program compliance and reach project target dates of completion
- 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment
- ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management
- experience effectively managing projects within agreed upon timelines
- proficiency with computers and other technology
- experience with vendor and contract management, as well as union and contract negotiations
- strong financial acumen and budget management experience
- Minimum Education Requirement - Bachelor’s Degree or equivalent experience
- Minimum Management Experience – 5 years
- Minimum Functional Experience – 5 years
Responsibilities
- provide exceptional client service mentality and executive presence
- be responsible for driving client and patient satisfaction scores
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
- partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership
- effectively manage the Unit Operating System
- support a diverse and inclusive workforce
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
