GENERAL AND OPERATIONS MANAGER I - 48004825

State of Florida•Tallahassee, FL

About The Position

Vocational Rehabilitation (VR) is a federal-state program that helps people who have physical or mental disabilities get or keep a job. VR is committed to helping people with disabilities find meaningful careers. Our Mission is "to help people with disabilities find and maintain employment and enhance their independence." Our Vision is "to become the first place people with disabilities turn when seeking employment and a top resource for employers in need of qualified employees." Please visit our link at www.rehabworks.org to learn more about our mission. As a supervisor, the employee must communicate with, motivate, provide or coordinate training, and direct the work of his/her subordinates. In addition, the employee must complete timely performance evaluations, develop timely and accurate work plans, and timely approve monthly attendance and leave for each position under his/her direct report. Timesheets will be completed in the People First system in accordance with DOE Policy. The employee has the authority to make hiring recommendations as well as disciplinary recommendations. This position performs supervisory work, overseeing staff who administer vocational rehabilitation programs. Responsibilities include but are not limited to planning, directing, promoting, and developing technical assistance and guidance. The role requires independent judgment in developing and supporting policies and procedures that significantly impact personnel administration. Coordinates and administers the establishment of policies, guidelines, and operating procedures for the delivery of vocational rehabilitation services. Directs and coordinates updates and revisions of policy manuals. Develops processes in accordance with policies and procedures to better serve VR customers. Coordinates the update or revision of field services policies, procedures, guidelines/best practices for services, and policy-related updates to the Vocational Rehabilitation Case Management System, when needed. Recommends policy changes to improve programs or meet new program requirements and/or new federal requirements. Ensures the development of partnerships, liaison activities, and collaboration with community partners, stakeholders, and other agencies to promote the provision of services to individuals with disabilities as they relate to VR programs. The employee must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The employee must interact courteously with others. The employee’s performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the section. Attendance is an essential function of this position. Performs related work as required.

Requirements

1-3 years experience
High school/GED
Knowledge of: the principles and practices of counseling, guidance, work evaluation or vocational rehabilitation and the principles and practices of supervision, administration or consultation.
Ability to: utilize problem-solving techniques; understand, apply and establish applicable rules, regulations, policies and procedures; prioritize workloads; develop various reports; formulate policies and procedures; establish and maintain effective working relationships with others; communicate effectively; and plan, organize and direct program activities.

Responsibilities

Communicate with, motivate, provide or coordinate training, and direct the work of subordinates
Complete timely performance evaluations
Develop timely and accurate work plans
Timely approve monthly attendance and leave for each position under direct report
Overseeing staff who administer vocational rehabilitation programs
Planning, directing, promoting, and developing technical assistance and guidance
Coordinates and administers the establishment of policies, guidelines, and operating procedures for the delivery of vocational rehabilitation services
Directs and coordinates updates and revisions of policy manuals
Develops processes in accordance with policies and procedures to better serve VR customers
Coordinates the update or revision of field services policies, procedures, guidelines/best practices for services, and policy-related updates to the Vocational Rehabilitation Case Management System, when needed
Recommends policy changes to improve programs or meet new program requirements and/or new federal requirements
Ensures the development of partnerships, liaison activities, and collaboration with community partners, stakeholders, and other agencies to promote the provision of services to individuals with disabilities as they relate to VR programs

Benefits

State of Florida Retirement - 3% Employee Contribution Required
Health Insurance for Individual or Family Coverage – Employee pays (Individual $8.34/month or Family $30.00/month)
Life Insurance – State pays premium for $25,000 basic term life insurance for full time employee
Additional supplemental insurances available such as dental, vision, etc.
Tax Deferred Medical and Child Care Reimbursement Accounts available
Tuition Fee Waivers (Accepted by major Florida colleges/universities)
Career Growth
Maternity and Parental Leave Benefits
Student Loan Forgiveness Program (Eligibility required)
Flexible Spending Accounts
10 Paid Holidays annually
Annual Leave - Employees in Senior Management Service and Selected Exempt Service positions shall be credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.
Sick Leave -. Employees in Senior Management Service and Selected Exempt Service positions shall be credited with 104 hours of sick leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.