Tip Top - Garage Door Technician

Guild Garage Group • Charlotte, NC

24d • $50,000 - $80,000

About The Position

At Tip Top Garage Doors, we’re more than just a garage door company—we’re a close-knit, family-run team that believes in doing the job right, treating our customers like neighbors, and helping our technicians grow both professionally and personally. We're looking for a positive, personable, and mechanically inclined Garage Door Technician to join our Charlotte team. Whether you’re an experienced tech or someone with a strong work ethic and a willingness to learn, this is your chance to build a long-term career in a thriving industry.

Requirements

• Valid driver’s license with clean driving record (MVR).
• Ability to lift 75+ lbs and work comfortably on ladders.
• Mechanical aptitude and strong problem-solving skills.
• Exceptional communication, organization, and customer service abilities.
• High school diploma or equivalent.
• Adaptability, accountability, and a willingness to go the extra mile.

Nice To Haves

• Experience in garage door installation/repair (preferred).
• Familiarity with ServiceTitan is a plus.

Responsibilities

• Deliver expert installation, repair, and maintenance for residential and commercial garage doors.
• Conduct thorough inspections and ensure repairs meet top safety and performance standards.
• Document all work—notes, photos, and diagrams—to support efficient follow-ups.
• Maintain strong communication with customers and teammates, always providing top-notch service.
• Identify customer needs and offer thoughtful, solution-driven recommendations.
• Promote a culture of safety, teamwork, and professionalism at every job site.
• Continuously grow your skills and knowledge to stay sharp and industry-ready.

Benefits

• Competitive Pay with growth potential ($50,000–$80,000 annually)
• Full Benefits – Health, Dental, Vision, PTO, Paid Holidays, 401(k) with match
• Employee Perks – Referral bonuses, product discounts, company swag
• Career Advancement – Opportunities to step into leadership as we grow
• World-Class Support – Join a national network of top-tier service brands with unmatched training and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees