Future Medical Assistant or Front Desk Coordinator

Greenwich MedSpa

About The Position

Greenwich Medical Spa (GMS) is an industry leading, award winning medical spa providing noninvasive cosmetic treatments. GMS was established in 2005 with the unwavering mission to inspire confidence and empower out patients, employees and communities. Have you always wanted to join our fabulous team here at GMS? We're always looking for top talent and while we may not have an opening right now at the location you're interested in, we'd love to have your resume... so when we do have an opening, we're ready to give you a call! We're located in: Greenwich, CT Ridgefield, CT Scarsdale, NY Glastonbury, CT West Hartford, CT Westport, CT Closter, NJ Here's a snapshot of our Medical Assistant and Front Desk Coordinator roles: Front Desk Coordinator: Strong understanding of all services and products offered Able to answer inquiries from patients Ability to lead in the sale of product or service Responsible for meeting, greeting and educating patients on skin care products and treatments Scheduling appointments and checking out patients Maintaining all areas of the Medspa - public areas and treatment rooms Medical Assistant: Prepares treatment rooms and equipment at the beginning of the day. Closes rooms down at the end of the day – making sure all equipment is turned off, trash is emptied, rooms are prepped for the next day. Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit, obtains consents for treatments. Prepares patients for treatments by reporting patient history summary, drawing blood (if applicable). Obtains pre and post photography. Assists in confirming completion of consent and pre/post forms. Counsels patients by reviewing pre and post treatment care instructions. Keeps supplies ready by inventorying stock, placing orders, and verifying receipt Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies and calling for repairs. Other duties as assigned.

Requirements

Strong understanding of all services and products offered
GMS employees are passionately devoted to living our Core Values day in and day out whether we are at work or home. We go out of our way to ensure every person we hire embodies these values, therefore, we are confident these are not just actions people “turn on“ for work.
Excellence - Make what you do matter. Being the leader in your space, learning from mistakes, taking accountability, pride in work, highest quality, innovating, not being complacent. Excelling at everything you do resulting in best outcomes, quality of care and experience.
Integrity - Do the right thing. We only ever do the right thing because there is no alternative.
People focused - All GMS is committed to building an encouraging, caring, and supportive environment for our employees and patients. We share a responsibility to support our colleagues and patients while enriching their lives. GMS is a team, through and through. We have fun, take time to support one another, and help each other to grow.
Passionately Driven - Love what you do. A position at GMS is not just a job – it is a passion, it is an experience.
Respect - Everyone. Our staff sees people as people, first and foremost and they respect everyone for their humanity. We hold no judgement and we honor everyone we encounter.
Growth - Embracing change. Personal growth, professional growth, service offerings. Being fluid and flexible, adaptable, open minded.

Responsibilities

Answer inquiries from patients
Lead in the sale of product or service
Meet, greet and educate patients on skin care products and treatments
Schedule appointments and check out patients
Maintain all areas of the Medspa - public areas and treatment rooms
Prepare treatment rooms and equipment
Verify patient information by interviewing patient, recording medical history, and confirming purpose of visit, obtains consents for treatments
Prepare patients for treatments by reporting patient history summary, drawing blood (if applicable)
Obtain pre and post photography
Assist in confirming completion of consent and pre/post forms
Counsel patients by reviewing pre and post treatment care instructions
Keep supplies ready by inventorying stock, placing orders, and verifying receipt
Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies and calling for repairs
Other duties as assigned