Fundraising Outreach Specialist

Double Good • Chicago, IL

13d • $55,000 - $63,000 • Hybrid

About The Position

The purpose of the Fundraising Outreach Specialist role is to engage with prospective and current organizers to drive successful fundraiser launches and outcomes through high-impact conversations and personalized support. This role supports the full fundraiser lifecycle - from initial interest to event execution - by reaching out to warm leads, connecting with current organizers, and advising on strategies for success. The Fundraising Outreach Specialist will communicate via phone, text, email, and Zoom to guide organizers toward launch, answer questions, and ensure they feel confident every step of the way. This is a flexible, hybrid role with a strong focus on relationship-building and execution.

Requirements

• Excellent verbal and written communication skills
• Strong phone presence and ability to connect quickly with new contacts
• Comfort operating independently and managing flexible work hours
• Proficiency with email, spreadsheets, and basic communication tools
• Strong organizational skills and attention to detail
• 1+ year in a customer facing or outreach role (e.g., phone-based support, inside sales, outreach, etc.)
• High school diploma or equivalent

Nice To Haves

• Experience in customer-facing roles (e.g., support, sales, coaching, education, or nonprofit work)
• Familiarity with fundraising, especially in school or community contexts
• Prior experience working in a startup or fast-paced, evolving environment
• Experience working with schools, nonprofits, or fundraising platforms
• Experience working with educators, coaches, or nonprofit organizers
• Experience in inside sales or support for a high-growth company

Responsibilities

• Proactively contact warm leads to encourage event creation and walk them through the process
• Reach out to organizers with upcoming or live events to provide support, coaching, and motivation
• Meet virtually with prospective and current organizers to answer questions and drive successful outcomes
• Deliver a clear, compelling pitch about Double Good’s platform and mission
• Track communications and outcomes using internal tools (CRM, spreadsheets, email, etc.)
• Share organizer feedback and patterns with the internal team to help improve processes and messaging
• Contribute to evolving outreach strategies and playbooks as the team scales
• Support organizer-focused outreach projects as assigned
• Perform other duties as assigned

Benefits

• Double Good offers competitive benefits including medical, dental and vision coverage with plans that can fit each teammate’s needs.
• We offer immediate vesting in our 401k plan, paid time off, company-paid leaves and other perks including a Popcorn Allowance (yup, free popcorn!).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees