Fundraising Database & Administration Manager

Trinity Health • Atlanta, GA

14h

About The Position

Mercy Care is seeking an experienced Administration & Database Manager to lead the management, accuracy, and strategic use of our fundraising database systems. This vital role ensures timely, precise data entry, reporting, and donor stewardship while providing comprehensive administrative support to the Development team. Working closely with Development and Finance colleagues, this position maintains data integrity, executes fund accounting procedures, supports audits, and delivers exceptional service to internal and external stakeholders. The role also trains team members on CRM systems, supports performance development, and fosters a collaborative culture that reflects Mercy Care’s mission, vision, and values.

Requirements

• Seven or more years of administrative support or database management experience; nonprofit experience preferred.
• Bachelor’s degree preferred.
• Strong written and verbal communication skills and the ability to work with diverse audiences.
• Exceptional customer service and organizational skills with strong attention to detail.
• Working knowledge of Blackbaud CRM required; proficiency in Microsoft Office Suite essential.
• Ability to work independently, manage multiple priorities, and adapt to frequent interruptions.
• Demonstrated problem‑solving ability, sound judgment, and collaborative leadership skills.

Responsibilities

• Mai n t a i n s and operates the fund-raising database sy st e m ( CRM ) for all fundraising efforts of Mercy Care.
• Works closely with Development colleagues to ensure the accuracy and integrity of the donor database.
• Responsible for the timely and accurate entry and mai n t enance of prospect records; donor records; gift and grant records; and donor acknowledgement letters.
• Performs queries and provides li st s and reports for colleagues.
• Coordinates printing, signing, and sending letters of acknowledgement .
• Train all Development and Finance colleagues who utilize CRM ;
• Performs all fund accounting procedures for the Development team including mon thly closing, preparation and di st ribution of mon thly activity worksheets, transfer reque st s, and reports to internal and external partners.
• Coordinates all financial record keeping, management and analytics with the Finance team.
• Supports annual audi t as needed
• Provide admini st rative support to the development team. Includes meeting planning and management, tracking and managing expenses.
• Supports colleague(s) from other departments to help achieve optimum st andards of excellence.
• Addresses issues of concern through courag eous conversation and notif y department manager of any interactions requiring attention.
• Responsible for driving employee retention through engagement st rategies and team development.

Benefits

• Day-1 Benefits (PTO accrual, retirement plan and match, health insurance and more!)
• Opportunity to get paid daily – through DailyPay
• Paid holidays and generous Paid Time Off (PTO)
• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
• Low-cost medical, dental, and vision insurance plans.
• Enjoy lower-cost medical services when you visit facilities within the Trinity Health network.
• Fast response interview times and job offers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager