Fundraising Coach

Bonterra

1d•Remote

About The Position

Bonterra is dedicated to helping the people behind the scenes of social good—who we call the doers—get more done. Formed in 2021, Bonterra offers best-in-class donor engagement, supporter engagement, program management, and corporate social responsibility tech solutions that accelerate the impact of social good organizations, including nonprofit organizations, foundations and grantmakers, public agencies, and corporations. Bonterra, which stems from the French word for "good" (bon) and the Latin word for "land" (terra), represents the exponential good that can be accomplished with the right foundation and supports the company's purpose to power those who power social impact. This is a 1099 contract position paid on an hourly basis, dependent on the number of client assignments you receive. Current coaches are part-time and have between 15 and 40 clients at any given time with 1-2 hours used per month per client. Fluent in Spanish, a plus! As a member of Bonterra’s Coaching team, you will help our software customers, both English and Spanish speaking, as they launch, optimize, execute and sustain their fundraising programs over the course of the year. We are looking for experienced and personable fundraisers from all over the country with proven expertise in fundraising through individual gifts, major gifts, grant writing, board engagement, corporate giving and digital marketing and engagement. You will collaborate remotely with our small and mid-sized nonprofit customers who are using Bonterra software and personal coaching services. Your goal is to ensure their success by coaching them to engage their stakeholders and grow their fundraising programs. As a member of our professional services team, you will meet independently with a portfolio of customers for the purpose of guiding their fundraising by educating them on best practices for writing appeals, setting up giving pages, analyzing donor data, and driving campaign strategy and execution. Additionally, you may also work closely with our Sales, Marketing, Success and Product teams to hone our solutions to better fit the nonprofit market.

Requirements

Knowledgeable of a variety of nonprofit or philanthropic sectors. Ideal candidate will have a solid background in human services fundraising/leadership and also have experience with other types of missions, such as performing arts, animal welfare, LGBTQ+, minority-led, veteran, and faith-based
Strong problem solving skills, digital marketing experience and a love of data
Experience with fundraising data migrations and knowledge of a variety of fundraising databases preferred
Working knowledge of agentic AI, web and mobile applications, and MS Office
Strong communication skills and proven experience using those skills to craft engaging and effective fundraising solicitations
Experience in coaching/consulting/teaching/mentoring and excellent listening skills and patience with the technologically challenged
Entrepreneurial approach that builds and nurtures strong and lasting relationships both internally and externally
Must be well organized and willing to regularly document the nature and scope of work being done with and for customers
Minimum 10+ years experience in fundraising, development, and/or nonprofit consulting
Bachelor’s Degree or equivalent work experience; CFRE preferred
Located in Pacific or Mountain Time zones preferred

Nice To Haves

Spanish language proficiency a HUGE bonus

Responsibilities

Slowly ramp up a portfolio of customers, each of whom will require 1-2 hours of coaching per month
Work independently while also utilizing Bonterra best practices and resources to coach your customers to fundraising success
Act as subject matter expert and consultant for individual fundraising, stewardship, corporate giving, grants, and our donor management software
Develop customized fundraising strategy and plans for individual giving
Help customers create and execute fundraising and engagement campaigns using our software, as well as digital platforms and social media
Develop relationships with customers based upon delivering value to them
Help hold customers accountable for executing against agreed upon plans
Assist in service renewal and upselling additional services to customers
Assist in the development of training materials and the education of new customers
Gather and share insight about customer behavior and product feedback in order to fuel customer success and Bonterra’s product development
Perform other duties as assigned