Functional Tech II, Robotics Manufacturing & Technical Operations

Amazon•Westboro, MA

3d•$64,480 - $69,680

About The Position

Working at Amazon Robotics Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. Job Overview Amazon Robotics is seeking a Manufacturing Functional Technician III to support the manufacturing, debugging, and testing of complex robotic systems. This role requires strong technical expertise in troubleshooting, quality inspection, and process improvement, with the ability to collaborate closely with engineering and manufacturing teams to ensure successful production outcomes.

Requirements

Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
Can work proactively and independently, meet deadlines, and deliver on projects and tasks
Experience in troubleshooting installation, fault finding, and repairs
Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
Knowledge of material and manufacturing methods
Speak, write, and read fluently in English, and have the ability to take direction in English
Ability to lift 50 pounds and work safely in a structured manufacturing environment.

Nice To Haves

Experience in mechanical and electrical integration or assembly
Experience driving projects to improve support-related processes and technical support
Familiarity with ERP systems and manufacturing test processes.
Experience collaborating with engineering teams on tooling and test process optimization

Responsibilities

Perform troubleshooting activities for manufacturing products, using data and observations to assist in debug and root cause analysis.
Conduct hardware inspections, identifying discrepancies and documenting findings to ensure compliance with quality standards.
Assemble first article builds, test fixtures, racks, and associated wiring, ensuring accuracy and traceability.
Provide feedback to mechanical, electrical, and manufacturing engineering teams on tooling, consumables, debugging processes, and test setups.
Maintain and update team Standard Operating Procedures (SOPs), documenting process improvements and changes.
Perform tasks across multiple defined process paths, escalating issues when deviations from standard processes occur.
Meet productivity, quality, and safety standards while identifying opportunities for process optimization.
Lead or support small-scale process improvement initiatives such as 6S or defect reduction projects.
Participate in training programs for peers and assist in developing new hires within your process area.
Maintain security and proper usage of company assets, equipment, and tools used in daily operations.
Collaborate with cross-functional teams to improve manufacturing methods and support continuous improvement initiatives.