Functional Analyst (Workday Pro Certified)

Open Society Foundations • New York, NY

1d • $144,000 - $156,000 • Hybrid

About The Position

The P&C Systems team is part of the P&C Operations and Systems team, which is responsible for managing, optimizing, and enhancing the P&C systems ecosystem. Further, the team collaborates cross-functionally within P&C and the organizations to identify and resolve stakeholder needs through an optimized solution.

Requirements

• University degree or Equivelant Experience
• Must hold a current Workday HCM Core Certification (Pro or Partner track)
• At least 7 years’ Workday experience
• Proven experience in hands-on configuration across multiple Workday Functional Areas to meet evolving business needs
• Effectively work independently, with efficiency in a fast-paced environment, troubleshoot and follow initiatives through to completion, with strict deadlines and without loss of attention to detail
• Familiar with the Workday bi-annual release process
• Strong working knowledge of multiple P&C systems, specifically Workday core HCM, Absence, Benefits, Recruitment and Talent modules
• Strong analytical capabilities and knowledge of the use of metrics, with advanced Excel skills
• Have excellent attention to detail
• Ability to work and manage external vendors
• Demonstrates commitment to OSF’s core values of humility, commitment, collaboration, respect, inclusivity, and integrity
• Strong written, verbal, organizational, analytical, and interpersonal skills; exercise good listening and communication skills with sensitivity to cultural communication differences
• Effectively work as a team member, with an important level of initiative, self-motivation, and ability to meet goals
• Pleasant, diplomatic manner and disposition in interacting with colleagues and the public, showing discretion and ability to handle confidential issues
• Commitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism, and social justice
• Commitment to listening and working with humility; ways of working that are respectful to all people and that support space and voice for all diverse perspectives in our workplace
• An excellent knowledge of English

Nice To Haves

• Professional qualification in Human Resources.
• Having multiple Workday certifications
• Certified implementer of any other SaaS modules
• Knowledge of other languages would be an asset

Responsibilities

• System Optimization & Maintenance: Responsible for continuously monitoring Workday data, security, and process integrity across the P&C system ecosystem, partnering with the Employee Support Centre (ESC) to ensure effective system maintenance and issue resolution. Accountable for ensuring that the data in the P&C ecosystem complies with OSF requirements for specific countries, e.g. GDPR
• Vendor Management Responsible for managing partnerships with external vendors, providing system support, and ensuring that the agreed SLAs are met.
• Technical Troubleshooting Drive the solutions for issues for core HCM (Human Capital Management) and other Workday functionalities with OSF’s Workday support provider, ensuring timely resolution. Articulate requirements from stakeholders, conduct feasibility analysis and ensure the project steps are documented before initiating the solution process. Accountable for troubleshooting Workday issues and integrations with other systems per agreed SLAs in collaboration with stakeholders. Accountable for conducting and leading in-depth testing for configurations and updates in Workday under the guidance of associate director P&C systems.
• Data Management Responsible for executing mass data changes in the workday in collaboration with the P&C teams, ensuring accuracy and data integrity.
• Change Management Responsible for driving the change management and communications as appropriate in case of new P&C program or policy implementation impacting the P&C technology and systems.
• Compliance & Governance Responsible for managing and updating the SOPs, governance controls and other Workday policies in collaboration with IT. Accountable for regularly analyzing Workday data integrity in collaboration with the Associate Director Workforce planning, identifying potential gaps or issues, and initiating corrective action.

Benefits

• Exceptional opportunities to learn, grow, and make an impact; from a generous annual professional development allowance for every employee to onsite training and learning conversations with visiting experts.
• Excellent benefits and perks to promote well-being and a healthy work-life balance, including:
• Generous time off and flexible work arrangements.
• Employer-paid health insurance and dental plans for individuals and families (no employee contribution required).
• Exceptional retirement savings plan (non-contributory for employees) and life insurance.
• Progressive paid parental leave, reproductive and family planning support, and much more.
• A commitment to nurturing a diverse and inclusive workplace, so you can bring your whole self to work and make a positive impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level