APIs

Fidelity Investments•Merrimack, NH

27d•Hybrid

About The Position

Come and join our team that provides Fidelity with the world class capabilities and services which connect our associates to our millions of participants, members, and customers. We are an agile scrum team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. Continual improvement is essential in our space. This requires us to seek out associates who are curious, innovative, and driven to settle for nothing less than complete obsession with the experiences of our customers and associates. We pride ourselves on being full stack engineers with a thirst for continued learning, a team-first attitude, and a focus on delivering value to the organization. The platform services over 50M clients and processes more than 35M customer interactions per year while operating on a 24x7 basis.

Requirements

Possess 2 to 3 or more years hands-on experience as a software engineer.
Bachelor's degree in computer science or equivalent experience.
Proficient in Java, JavaScript, Strong UI experience in Angular/React or JavaScript.
Experienced in developing APIs, micro-services, CI/CD pipelines and using uDeploy, Jenkins or similar tools.
Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation.
Hands-on Azure / AWS experience or desire to build cloud experience (e.g. certifications, training).
Working with Event Driven Architecture -- Kafka, Webhooks a plus.
Test Driven Development -- JUnit, Jasmine, Karma, Protractor, Jest, etc.
Ability to work independently and professionally in high pressure/visibility situations within tight timeframes.
Self-starter, curious, collaborative, innovative, eager to learn, and mentor others every day.