Fulfillment Team Lead - Night Shift

Millennium Print Group • Durham, NC

7d • Onsite

About The Position

Join Millennium Print Group as a Fulfillment Team Lead and play a key role in supporting high-quality, efficient fulfillment operations. Based in Durham, NC (Research Triangle Park) , this senior lead role partners closely with supervision to guide daily execution, support team members, and help deliver products loved by fans around the world. Location: Durham, NC (Research Triangle Park) Schedule: Onsite, 12-hour shift (2-2-3-2 rotation), 7pm - 7am

Requirements

• High school diploma or equivalent required.
• Relevant experience in a fulfillment or manufacturing experience environment; prior leadership experience required (lead, supervisor, etc.)
• Strong leadership, communication, decision-making, and problem-solving skills.
• Proficiency with email, Microsoft Excel and Word, intranet systems, and MIS tools.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.

Nice To Haves

• Experience working in ISO 9001 environments is a plus.

Responsibilities

• Provide day-to-day guidance, mentoring, and support to assigned Fulfillment team members.
• Monitor daily operations, staffing coverage, schedules, and workflow; escalate issues as needed.
• Partner with Supervisors to diagnose and resolve operational challenges.
• Perform administrative activities including scheduling support, data tracking, and HR-related tasks.
• Ensure compliance with company policies, safety requirements, QMS, SOPs, work instructions, and ISO standards.
• Support conflict resolution and help maintain a positive, productive work environment.
• Perform additional duties as assigned to support smooth and effective fulfillment operations.

Benefits

• A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan
• 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
• 401(k) Plan with up to a 6% (dollar for dollar) Employer match
• Health Savings/Flexible Spending Account options
• Paid time off, including 10 company-paid holidays, plus 1 floating holiday
• Employee Assistance Program
• Comprehensive relocation package available for qualified candidates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED