Fulfillment Team Lead

Millennium Print Group • Cary, NC

9d • Onsite

About The Position

Join Millennium Print Group as a Fulfillment Team Lead and take a key role in driving daily shipping and receiving execution at our Cary, NC facility. This hands-on leadership position supports fulfillment operations on the floor, provides guidance to team members, and partners closely with supervisors to ensure accuracy, safety, and on-time delivery of products enjoyed by fans around the world.
Location: Cary, NC
Schedule: Onsite, shift-based fulfillment operations, 12-hour shifts (2-2-3-2 schedule).

Requirements

• High school diploma or equivalent required.
• 4+ years of experience in fulfillment, warehousing, logistics, or manufacturing environments.
• Demonstrated experience leading work on the floor (Team Lead, Senior Associate, or equivalent).
• Strong communication, organization, and problem-solving skills.
• Working knowledge of Microsoft Office and warehouse or manufacturing systems.
• Ability to manage shifting priorities in a fast-paced, production-driven environment.

Responsibilities

• Provide advanced day-to-day leadership and direction to fulfillment team members during assigned shifts.
• Serve as a primary point of contact on the floor for workflow coordination, issue resolution, and escalation.
• Monitor staffing coverage, priorities, and order flow to ensure timely and accurate fulfillment.
• Partner with Fulfillment Supervisors to troubleshoot operational issues and support performance expectations.
• Support receiving, inspection, staging, and shipping activities to meet quality and customer requirements.
• Assist with reporting, timekeeping review, data entry, and operational documentation.
• Reinforce safety, security, quality, and ISO-compliant practices across fulfillment operations.
• Support continuous improvement efforts and process enhancements within the department.

Benefits

• A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan
• 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
• 401(k) Plan with up to a 6% (dollar for dollar) Employer match
• Health Savings/Flexible Spending Account options
• Paid time off, including 10 company-paid holidays, plus 1 floating holiday
• Employee Assistance Program
• Comprehensive relocation package available for qualified candidates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED