Fulfillment Specialist

Acer Schweiz • San Jose, CA

2d

About The Position

Acer America Corporation is a fast-paced, high-growth, computer hardware company located in the heart of Silicon Valley. We are looking for a detail-oriented, experienced individual with a enthusiasm for supply chain operations to fill one of our Bilingual (English/Mandarin) Order Fulfillment Specialist roles.

Requirements

• Bilingual (English/Mandarin)
• Strong cross-functional & cross-cultural collaboration skills.
• Ability to effectively manage time and meet necessary targets.
• Willingness to take ownership of new tasks and problem-solve independently, but not scared to ask for help
• Extreme attention to detail, and customer requirements
• Strong communication and relationship-building skills with overseas ODM and other teams within the organization
• Collaborative and flexible work style
• Excellent communication skills, including strong written and presentation skills
• Working knowledge with prior demand planning software a plus
• Proficient with basic PC skills including Microsoft Excel, Power Point and Word

Nice To Haves

• SAP ERP experience strongly preferred
• Demonstrated Microsoft Excel skills, ability to work with CSV imports/exports (Pivot Tables, VLookups, etc. a plus)
• Familiarity with online portals, online software
• Self-motivated with ability to prioritize tasks and work in a very fast-paced, rapidly changing environment
• Strong written and verbal communication skills

Responsibilities

• Contribute to monthly high-level planning sessions covering future month forecast gaps and current month shortfalls.
• Complete ownership of customer level demand plans leveraging historical sell in and sell through data, as well customer relationships to provide accurate forecasts for ongoing products.
• Administer product launches at the customer & SKU level and be an advocate for assigned accounts timing and load-in needs.
• Develop business recommendations and proposals to increase sales revenue, reduce cost, and create efficiencies.
• Manage supply chain purchase of materials in support of the plan based on your forecasting.
• Active Cross-Functional meeting attendance/participation for key insight gathering (Product Management, Business Management, Supply Chain and Other).
• Ensures timely and accurate forecast submittal within each monthly process cycle and for any subsequent out-of-cycle maintenance adjustments.
• Contribute in managing product lifecycles by collaborating with cross-functional teams in developing inventory strategies on existing items, new products, and product transitions.
• Help prepare reports and presentations for multiple teams, including c-level staff
• Work with multiple teams to track orders to commit and demand supply/commit matching
• Use advanced Excel/Database skills help diagnose problems and support ad hoc business decisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level