Fulfillment-Shipping Supervisor-Overnight Shift

Rowe Casa Organics•New Boston, TX

13d

About The Position

Rowe Casa Organics is seeking a dedicated and experienced Shipping Supervisor to join our team for the overnight shift. The successful candidate will play a crucial role in overseeing the overnight shipping operations, ensuring efficiency, accuracy, and timely delivery of products. As a Shipping Supervisor, you will be responsible for managing a team of overnight shipping staff and coordinating shipping activities to meet customer demands. This position is a full-time position and will include a shift differential. Scheduled hours are Monday – Friday 10:30pm-7:00am and reports to the Director of Fulfillment.

Requirements

Previous experience in a shipping or logistics role.
Proven leadership and supervisory skills.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Detail-oriented with a focus on accuracy.
Ability to work the overnight shift (Monday-Friday, 10:30pm-7am).

Nice To Haves

Previous supervisory or management experience in shipping/logistics is preferred.

Responsibilities

Supervising, leading, training and mentoring a team of overnight shipping staff.
Strong critical thinking and decision-making skills to quickly address issues like shipping delays, inventory discrepancies, and equipment breakdowns.
Utilize shipping metrics and data to analyze and identify current shipping trends in order to set team goals and meet company initiatives and deadlines.
Evaluating employee performance, providing regular feedback and coaching, and addressing grievances or disciplinary issues.
Oversee the picking, packing, and shipping of products in accordance with company standards.
Ensure shipping documentation (e.g., bills of lading, packing lists) are accurate, complete, and compliant with all company policies and government regulations (Customs, DOT, etc.)
High level of organization and attention to detail to ensure accuracy in orders, documentation, and compliance.
Maintaining inventory of shipping materials and supplies, placing material requests when needed, and ensuring that all departmental equipment (forklifts, scanners, etc.) is safe and properly maintained.
Maintaining a clean, safe, and organized working environment in the shipping department.
Coordinate with the Inventory team to ensure stock accuracy and product availability for shipments and partner with other leaders to appropriately handle orders with stock shortages, outages, etc.
Implement quality control measures to ensure products and shipments meet company and industry standards.
Address and resolve any quality issues promptly.
Communicate effectively with your overnight team regarding company goals, sales, out of stocks, resolving other issues affecting shipping and other communication as needed.
Provide regular updates to the shipping team and management on shipping activities and performance.