Fulfillment Scheduling Manager

QVC

6d•Remote

About The Position

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. Your Opportunity, Your Team The Fulfillment Scheduling Manager Supports QVC and will have impact on fulfillment center costs for all sites and customer experience for the US network. You will have autonomy in the development of scheduling models for US fulfillment and will be supported in the development of modeling/tools from within the wider staffing team. You will report to the Operations Planning Senior Manager. Where You'll Work This role is remote. Job seekers must reside in one of the following states to be considered: Delaware, New Jersey, Pennsylvania, Florida, Idaho, North Carolina, South Carolina, Tennessee, Virginia, Georgia, Ohio, Texas, and California. Relocation assistance is not available for this role.

Requirements

Bachelor's degree in Business, Supply Chain, Distribution, Logistics or related field, or an equivalent combination of education and experience.
Demonstrated Leadership experience and the ability to influence a team
Experience in encouraging a positive work environment and partnering with team members
Analytical experience required with scheduling experience
Intermediate knowledge of Excel is required
Background in staff planning and forecast development

Responsibilities

Work with the Forecasting team, Regional Managers and Operations to oversee the development of resource strategy
Work with Operations Management to develop the delivery of daily labor scheduling plans for all US fulfillment centers 21 days in advance
Monitor schedule input trends detailing impact on increase/decrease in costs
Review staffing plans for each department guiding the scheduling team
Produce Weekly and Monthly schedule efficiency reports for Operational management, highlighting any trend or improvements to be made.
Identify potential shortfalls in the delivery of Goals and reduce this through influencing change.
Full awareness of Operational systems across sites. i.e. WFMS (Verint), Kronos, TimeHub, LMS/WMS