Fulfillment Operations Manager

CRAFTS GROUP LLC • Fort Worth, TX

2d • $65,000 - $75,000 • Onsite

About The Position

Local Crafts is looking for a hands-on Fulfillment Operations leader to run and scale fulfillment at our Texas distribution center, supporting brands like Berroco, Madelinetosh, and Jimmy Beans Wool.

This is not a desk job.

You’ll own day-to-day operations on the floor—leading the team, driving performance, and making sure orders move out accurately, efficiently, and on time.

Requirements

• 5+ years leading warehouse, fulfillment, or DC operations
• Experience managing high-volume shipping and large teams
• A leader who is just as comfortable on the floor as in the metrics
• Someone who takes ownership, solves problems fast, and drives results
• Bilingual (English/Spanish) strongly preferred

Nice To Haves

• NetSuite ERP or SuiteFoundation Certification
• WMS and inventory management experience

Responsibilities

• Leading daily fulfillment operations (pick, pack, ship)
• Driving throughput, accuracy, and on-time shipping performance
• Managing labor, workflow, and staffing efficiency
• Controlling shipping costs and improving operational processes
• Building a strong, accountable team culture
• Ensuring a safe, compliant warehouse environment

Benefits

• $65,000 to $75,000/year + bonus eligibility
• Medical, dental, vision (company contributions)
• 401(k) with match
• Generous PTO + holidays + parental leave
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed