Fulfillment Manager - St. Cloud, MN

Spee-Dee Delivery Service•St Cloud, MN

10h•$70,000 - $92,000•Onsite

About The Position

Spee Dee Delivery is a family owned and operated company that was started in 1978 by Donald and Sylvia Weeres. Our core business is in standard, next-day, ground delivery. The corporate headquarters and main sort facility is located in St. Cloud, MN. We currently employ over 1,800 employees company wide and over the years we have expanded throughout the Midwest. Job Summary The Fulfillment Manager will oversee and coordinate all essential functions of the distribution center and warehouse staff.

Requirements

At least 21 years of age
High school diploma or equivalent required
Ability to manage and coordinate a variety of shipping methods
Excellent communication and interpersonal skills
Strong analytical and problem-solving skills
Strong supervisory and leadership skills
Thorough understanding of applicable federal, state, local and company safety policies
Proficient with Microsoft Office Suite or related software
Must hold or obtain a valid forklift certification
Must hold a valid CDL Class A driver's license OR successfully complete Company paid CDL training program
Ability to pass a DOT physical exam
Ability to lift up to 50 pounds repetitively and up to 100 pounds occasionally
Ability to bend, lift, twist, carry, and slide freight in the warehouse
Prolonged periods of sitting at a desk and working on a computer
Ability to work with all types to freight which include, but are not limited to hazardous material, perishable food and alcohol, firearms, ammunition, and live animals
Must be able to pass a pre-employment drug screening and a criminal background check.

Nice To Haves

Bachelor's degree in Business Management, Operations Management, Supply Chain Management, Logistics or related field preferred
3+ years of experience in distribution or transportation industry preferred

Responsibilities

Oversee the day-to-day operations of the fulfillment center, including scheduling, warehouse staff, and shipping and receiving
Measure productivity by analyzing performance data, financial data, and activity reports
Ensure customer complaints are investigated and resolved
Conduct performance evaluations that are timely and constructive
Collaborate with department heads to coordinate production, sales, record controls, and purchasing
Forecast peak delivery periods and issue appropriate work assignments
Monitor inventory levels, ensure stock availability, minimize costs, and meet compliance standards
Streamline logistics for cost-effectiveness and efficiency in warehouse operations
Ensure compliance with industry regulations, safety standards, and quality guidelines
Lead weekly meetings and communicate goals and assignments
Handle and participate in investigating employee concerns
Identify and escalate all operational concerns to appropriate management
Determine labor needs to meet production goals
Hire, train, discipline, and onboard new staff
Periodic travel may be required
Perform other related duties as assigned