Fulfillment and Logistics Coordinator

Momentous • Park City, UT

8h • Hybrid

About The Position

The Fulfillment & Logistics Coordinator supports the execution of retail and wholesale order fulfillment, ensuring accurate, compliant, and on-time delivery across key accounts. This role plays a critical part in managing order processing, EDI workflows, 3PL coordination, and shipment tracking - helping ensure Momentous meets customer requirements and maintains strong retail partnerships.
Working closely with the Fulfillment Manager and cross-functional teams, the Coordinator provides day-to-day operational support, maintains visibility into order status, and proactively identifies risks that could impact on-time, in-full (OTIF) performance. This role is ideal for a detail-oriented operator who thrives in a fast-paced environment and enjoys working at the intersection of systems, logistics, and customer execution.

Requirements

• Bachelor’s degree in Supply Chain, Operations, Business, or related field preferred.
• 1–3 years of experience in fulfillment, logistics, supply chain operations, or order management (CPG, retail, or ecommerce experience preferred).
• Strong attention to detail and accuracy in managing orders, data, and documentation.
• Familiarity with order processing, EDI workflows, and retail compliance requirements.
• Ability to manage multiple priorities and timelines in a fast-paced environment.
• Strong communication skills with ability to coordinate across internal teams and external partners.
• Proficiency in Excel/Google Sheets and comfort working across multiple systems.
• Problem-solving mindset with ability to identify issues and escalate appropriately.
• Highly organized, reliable, and execution-focused.
• Proactive and solutions-oriented, with a willingness to learn and improve processes.
• Comfortable working in an evolving, growth-stage environment.
• Team-oriented with a strong sense of ownership and accountability.

Nice To Haves

• Experience working with ERP, EDI platforms (e.g., SPS Commerce), Shopify, or 3PL partners is a plus.

Responsibilities

• Support order processing for an assigned group of retail accounts in Shopify (EDI/SPS Commerce and manual entry) ensuring alignment with customer POs, pricing and compliance requirements.
• Support adherence to routing guidelines provided by the Fulfillment Manager.
• Maintain retail trackers and provide visibility into order status, proactively flagging risks or discrepancies to support timely execution.
• Assist with EDI workflows for assigned accounts, including ASN preparation, validation, and transmission, and help troubleshoot errors or chargeback risks with internal teams and external partners.
• Support coordination with 3PL partners to drive on-time, in-full (OTIF) performance, including monitoring fulfillment progress, identifying delays or shortages, and escalating issues as needed.
• Help facilitate communication between internal teams (Sales, Operations and CX) and 3PLs to ensure accurate and efficient order execution.
• Assist with freight coordination for outbound retail shipments, including scheduling pickups, confirming routing compliance, and supporting inbound logistics as needed.
• Support invoicing activities for assigned customers, ensuring invoices align with shipped orders and POs, and assist with payment tracking and discrepancy resolution in partnership with AP.
• Maintain accurate product, order, and customer data across systems to support 3PL operations, reporting, and compliance.
• Assist the Fulfillment Managers with process improvements, system enhancements (e.g., Fulfil.io), and documentation to standardize workflows across retail accounts.

Benefits

• Our fast-paced, high growth environment creates a strong opportunity for professional development born from evolving experiences
• Competitive cash compensation plus employee stock options
• Health/Vision/Dental
• 401k Match
• Unlimited PTO
• Finish Line Fridays - finish at 3:00 every Friday
• Generous set of observed holidays (18 days of office closure in 2026)
• $1,000 annual perks program to support a high-performance lifestyle
• Access to Momentous products and merchandise

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees