Frozen Food Supervisor

Albertsons Companies•Hammond, LA

About The Position

The Frozen Manager is responsible for leading all aspects of the frozen foods department to ensure strong in‑stock conditions, proper temperature control, effective merchandising, and excellent customer service. This role manages department operations, inventory, labor, and associate performance while maintaining food safety and company standards. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4). Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay, paid holidays, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis. For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

Requirements

Previous retail grocery or food department leadership experience preferred
Knowledge of inventory management, merchandising, and food safety standards
Strong leadership, communication, and customer service skills
Ability to work in cold environments and perform physical tasks including lifting and extended standing
Ability to work flexible schedules including early mornings, evenings, weekends, and holidays

Responsibilities

Manage daily operations to keep the frozen department fully stocked, organized, and customer‑ready
Oversee ordering, receiving, rotation, and inventory accuracy of frozen products
Ensure freezers maintain proper temperatures and products are handled correctly
Maintain backroom organization and freezer safety standards
Execute merchandising plans, seasonal sets, and promotional displays
Ensure proper signing, labeling, and facing of all products
Monitor dates, damages, and shrink to minimize losses
Deliver excellent customer service and assist customers with product questions
Resolve customer concerns quickly and professionally
Maintain a clean, safe, and inviting department environment
Hire, train, coach, and develop frozen department associates
Create schedules that support sales volume and labor goals
Assign daily tasks and monitor productivity and performance
Promote teamwork, accountability, and a positive work culture
Drive sales through strong execution, in‑stock conditions, and merchandising
Monitor labor, shrink, and departmental results
Identify process improvements to enhance efficiency and department performance
Ensure compliance with food safety, sanitation, and company policies
Enforce safe lifting practices and proper equipment use
Maintain freezer safety, cleanliness, and organization