Frozen Food Supervisor

Albertsons Companies•Garland, TX

About The Position

The Frozen Manager is responsible for leading all operations within the frozen foods department, ensuring strong in‑stock conditions, proper temperature control, effective merchandising, and excellent customer service. This role manages department associates, inventory, labor, and performance while maintaining food safety and company standards. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Requirements

Previous grocery or food department leadership experience preferred
Knowledge of inventory management, merchandising, and food safety standards
Strong leadership, communication, and customer service skills
Ability to work in cold environments and perform physical tasks including lifting and extended standing
Ability to work flexible schedules including early mornings, evenings, weekends, and holidays

Responsibilities

Direct daily frozen department operations to ensure all cases, doors, and displays are fully stocked and customer‑ready
Manage ordering, receiving, inventory control, and proper rotation of frozen products
Ensure freezers maintain required temperatures and safe product handling standards
Maintain clean, organized freezer and backroom areas
Execute merchandising plans, seasonal sets, and promotional programs
Ensure accurate pricing, signage, facing, and display standards
Monitor dates, damages, and shrink to minimize department losses
Deliver excellent customer service and assist customers with product inquiries
Resolve customer concerns promptly and professionally
Maintain a clean, safe, and inviting department environment
Hire, train, coach, and develop frozen department associates
Create schedules that align labor to workload and sales volume
Assign daily tasks, monitor productivity, and reinforce accountability
Promote teamwork, engagement, and a positive work culture
Drive sales through strong execution, merchandising, and in‑stock performance
Monitor department performance including sales, shrink, and labor results
Identify and implement process improvements to enhance efficiency
Ensure compliance with food safety, sanitation, and company policies
Enforce proper lifting techniques, equipment use, and freezer safety practices
Maintain safe, clean, and organized work areas

Benefits

medical
dental
vision
disability and life insurance
sick pay
PTO/Vacation pay
paid holidays
bereavement pay
retirement benefits (pension and/or 401(k) eligibility)
Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans