Frozen Food Supervisor

Albertsons Companies•Argyle, TX

About The Position

The Frozen Manager is responsible for overseeing all operations of the frozen foods department to ensure strong in‑stock conditions, proper temperature control, effective merchandising, and excellent customer service. This role leads department associates, manages inventory and labor, and maintains food safety and company standards.

Requirements

Previous grocery or food department leadership experience preferred
Knowledge of inventory management, merchandising, and food safety standards
Strong leadership, communication, and customer service skills
Ability to work in cold environments and perform physical tasks including lifting and extended standing
Ability to work flexible schedules including early mornings, evenings, weekends, and holidays

Responsibilities

Direct daily frozen department operations to ensure shelves, doors, and displays are fully stocked and customer‑ready
Manage ordering, receiving, inventory control, and proper rotation of frozen products
Ensure freezers maintain correct temperatures and products are handled safely
Maintain clean, organized backroom and freezer areas
Execute merchandising plans, seasonal sets, and promotional programs
Ensure accurate signage, labeling, facing, and display standards
Monitor damaged product, dates, and shrink to minimize loss
Deliver excellent customer service and support customer inquiries or requests
Resolve customer concerns promptly and professionally
Maintain a clean, safe, and inviting department environment
Hire, train, coach, and develop frozen department associates
Create schedules that align labor to sales and workload
Assign daily tasks, monitor performance, and reinforce accountability
Promote teamwork, engagement, and a positive work culture
Drive sales through strong execution, in‑stock performance, and presentation
Monitor department performance including sales, shrink, and labor
Identify and implement process improvements to increase efficiency
Ensure compliance with food safety, sanitation, and company policies
Enforce proper lifting techniques, equipment use, and freezer safety
Maintain safe, clean, and organized work areas