Frozen Food Supervisor

Albertsons Companies•Galveston, TX

About The Position

The Frozen Manager is responsible for overseeing all operations within the frozen foods department, ensuring strong in‑stock levels, proper temperature control, effective merchandising, and excellent customer service. This role leads department associates, manages inventory and labor, and maintains compliance with food safety and company standards.

Requirements

Previous grocery or food department leadership experience preferred
Knowledge of inventory management, merchandising, and food safety standards
Strong leadership, communication, and customer service skills
Ability to work in cold environments and perform physical tasks including lifting and extended standing
Ability to work flexible schedules including early mornings, evenings, weekends, and holidays

Responsibilities

Lead daily operations to ensure the frozen department is fully stocked, organized, and customer‑ready
Manage ordering, receiving, inventory control, and product rotation
Ensure freezers maintain proper temperatures and products are handled correctly
Maintain clean, safe, and organized freezer and backroom areas
Execute merchandising plans, seasonal sets, and promotional programs
Ensure accurate signing, pricing, facing, and display standards
Monitor dates, damages, and shrink to minimize losses
Deliver excellent customer service and assist customers with product questions
Resolve customer concerns promptly and professionally
Maintain a clean, safe, and inviting department environment
Hire, train, coach, and develop frozen department associates
Create schedules aligned with workload and labor goals
Assign daily tasks, monitor productivity, and reinforce accountability
Promote teamwork, engagement, and a positive work culture
Drive sales through strong execution and in‑stock performance
Monitor department performance including sales, shrink, and labor
Identify and implement process improvements to increase efficiency and results
Ensure compliance with food safety, sanitation, and company policies
Enforce proper lifting techniques, equipment use, and freezer safety
Maintain safe, clean, and organized work areas