Frontline Disability Services Supervisor

Community Interface Services • Vista, CA

1d • $27

About The Position

Join Community Interface Services as a Full-Time Coordinator and elevate your career in the nonprofit sector! This position in Vista, CA, offers you the chance to make a significant impact in the social service field. By leading innovative person-centered programs, you will play a crucial role in supporting our mission while driving excellence in service delivery. T his role provides you with the opportunity to thrive in a dynamic environment that values integrity and high performance. You will collaborate with passionate colleagues who are dedicated to forward-thinking solutions in social service delivery.

Requirements

• A related bachelor's or master's degree
• Three years of human service experience, with at least one year working with individuals with intellectual and developmental disabilities
• One year's experience with staff supervision
• A solid progressive human services work history and professional references that can attest to your dependability and reliability
• A vehicle in safe working order, CA Driver's license, vehicle insurance, and satisfactory driving record

Responsibilities

• Supervise up to 15 direct service staff members.
• Supervising, training, and supporting your team while fostering a positive and collaborative work environment.
• Conduct performance evaluations, set clear expectations, and provide valuable feedback to ensure excellence in service delivery.
• Attend planning team meetings to ensure services are in line with what our participants are seeking, and build valuable connections with the community.
• Provide hands-on direct service when needed and share on-call responsibilities to address emergencies, including evenings and weekends.
• Provide coverage for your staff or conduct on-the-job training for new staff.
• Build relationships with the people we serve and help them get connected to their communities.
• Oversee the documentation of services from the staff you supervise.
• Ensure all service plans align with agency standards and keep participant files up to date.
• Assist staff in maintaining their required documents, scheduling their hours, and approving timecards.
• Provide customer service over the phone or through email to external stakeholders and service providers.

Benefits

• Very low-cost medical, dental, vision, and life insurance
• Generous amounts of paid time off ( 14 days of personal/vacation and 5 days sick leave per year to start)
• 11 Paid Holidays per year
• Excellent professional development and career growth opportunities
• Unique retirement plan that we contribute to on your behalf
• A supportive culture that values people and a commitment to learning and improving
• Employee Assistance Program (EAP)
• Earning a $1 per hour increase after completing our Career Jumpstart program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager