Frontend Engineer - Hybrid Madrid

Aircall • Town of Madrid, NY

11d • Hybrid

About The Position

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.

Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service.

We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.

At Aircall, you’ll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real.

How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in

We are looking for an engaged and passionate Software Engineer to join our growing Engineering Team and be part of our Workspace team.

You will be responsible for the design, development, and deployment of Aircall’s flagship products: Aircall Workspace and Aircall Dashboard. As the primary interface used by our customers, those are 100% frontend products where performance and user experience are paramount.

Quality, excellence, and agility drive our delivery processes. You will help us maintain these high standards by writing robust, maintainable code and participating in our continuous improvement efforts.
Using React and TypeScript, we build added value and resilient services, fully integrated with our customers’ business-critical tools. You will work on enabling other feature teams to ship value autonomously while keeping the core platform robust.

Requirements

• You have proven experience in frontend development.
• You are proficient in JavaScript and React; experience with TypeScript and Websockets is highly valued.
• You have a strong sensibility for UI and UX and understand what makes a web application feel responsive and polished.
• You are business-centric and able to understand the "why" behind the features you build.
• You prefer simple solutions over complex ones, while keeping long-term maintenance in mind.
• You are autonomous and capable of delivering features on time and in scope.
• You have a desire to work in a fast-paced, high-growth, tech-first environment.

Responsibilities

• Collaborate with product managers, designers and other engineers to offer pragmatic solutions to real world problems and implement them end to end
• Work with your team to design solutions and be accountable for their execution
• Obtain a good understanding of the business to provide relevant solutions to users and clients
• Mentor and promote tech growth within the teams
• Stay up-to-date on new technologies and architectures, demonstrate good judgment in their potential applications

Benefits

• Key moment to join Aircall in terms of growth and opportunities
• Our people matter, work-life balance is important at Aircall
• Fast-learning environment, entrepreneurial and strong team spirit
• 45+ Nationalities: cosmopolite & multi-cultural mindset
• Competitive salary package & benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed