Front Office Support
About The Position
At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE! Do YOU have what it takes to be a Diamonds Direct RHINO?? With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors. What is the Upside? · Investment in your career development · Empowering you to take control of YOUR own career path within Diamonds Direct · Exposure to all other departments within our organization · A family-oriented culture unlike any other · Encouraging environment that promotes teamwork and furthering education within the jewelry industry
Requirements
- Previous customer service/front desk experience
- Excellent oral communication skills
- Proficient computer skills
- Must be able to work Saturdays
Nice To Haves
- Experience in a luxury retail environment preferred
Responsibilities
- Always keeping the customer first and providing top notch, luxurious experience
- The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE)
- Well organized and a keen eye for detail
- Ability to multi-task
- Professional demeanor and appearance
- A natural talent for customer service
- Ability to maintain composure in a high pressure, fast-paced environment
Benefits
- Investment in your career development
- Empowering you to take control of YOUR own career path within Diamonds Direct
- Exposure to all other departments within our organization
- A family-oriented culture unlike any other
- Encouraging environment that promotes teamwork and furthering education within the jewelry industry
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
