Front Office Specialist - St. Joseph Warren Hospital

Mercy Health BSMH • Youngstown, OH

1d • Onsite

About The Position

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities. Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Front Office Specialist - St. Joseph Warren Hospital Job Summary: The Front Office Administrator ensures timely scheduling of patients, verification of patient's insurance and benefits prior to their appointment and updating all information within our system.

Requirements

• High School Degree or GED
• Recent experience in acute care, home health, or provider office
• Working knowledge of office and clinical technologies to update electronic medical records
• Ability to answer patient questions regarding their insurance, benefits, and billing
• Effective phone management
• Basic knowledge of health insurance

Nice To Haves

• Associate Degree related to Business
• Basic Life Support (BLS) – American Heart Association
• EPIC Electronic Health Record (EHR)
• Experience working in Wound Care and Hyperbaric Oxygen Therapy Outpatient Center
• Continued professional development specific to patient registration, scheduling and referrals

Responsibilities

• Collaborate with center staff to schedule patients for appropriate clinical coverage and clinical treatments
• Ensure availability of resources, supplies, and equipment for scheduled services
• Knowledge of all revenue cycle components, registration, billing, collections, and denials
• Perform auditing to ensure documentation supports reimbursement

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
• Benefits may vary based on the market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees