Front Office Specialist - St. Joseph Warren Hospital
About The Position
As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Front Office Specialist - St. Joseph Warren Hospital Job Summary: The Front Office Administrator ensures timely scheduling of patients, verification of patient's insurance and benefits prior to their appointment and updating all information within our system.
Requirements
- High School Degree or GED
- Recent experience in acute care, home health, or provider office (required)
- Working knowledge of office and clinical technologies to update electronic medical records
- Ability to answer patient questions regarding their insurance, benefits, and billing
- Effective phone management
- Basic knowledge of health insurance
Nice To Haves
- Associate Degree related to Business (preferred)
- Basic Life Support (BLS) – American Heart Association (preferred)
- EPIC Electronic Health Record (EHR) (preferred)
- Continued professional development specific to patient registration, scheduling and referrals
- Experience working in Wound Care and Hyperbaric Oxygen Therapy Outpatient Center (preferred)
Responsibilities
- Collaborate with center staff to schedule patients for appropriate clinical coverage and clinical treatments
- Ensure availability of resources, supplies, and equipment for scheduled services
- Knowledge of all revenue cycle components, registration, billing, collections, and denials
- Perform auditing to ensure documentation supports reimbursement
Benefits
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
