Front Office Specialist - General Administration
About The Position
Make a meaningful impact by supporting patients and care teams every day. As a Front Office Specialist at TriHealth, you’re part of a culture built on respect, collaboration, and exceptional care. Grow your skills in a place that puts people first. Location: 8040 Princeton Glendale Rd. Schedule: Full-time, Day shift scheduling. No Weekends, Holidays, or On-Call commitments. Please note: OPTIONAL positions are not eligible for TriHealth benefits We offer competitive shift differentials where applicable, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.
Requirements
- High School Diploma or GED degree (Required)
- 3 - 4 years experience in a related field (Required)
Responsibilities
- Answers incoming telephone lines and handles and distributes calls.
- Demonstrates flexibility and takes initiative in seeking or accepting additional assignments.
- Schedules patient appointments.
- Informs department of issues.
- Accurately inputs patient registration information and updates patient insurance and demographic information.
- Accepts payments and logs appropriately.
- Demonstrates courtesy and respect toward families, community professionals and agencies, office personnel and team members.
- Follows JCAHO and HIPAA protocols; access to patient information will be limited to what is necessary to perform the job.
- Handles patient complaints and refers to manager as appropriate.
Benefits
- medical
- dental
- vision
- paid time off
- retirement savings plans
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
