Front Office Receptionist I
About The Position
Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2021, we served over 12,000 patients - with approximately 28% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage. Serve as liaison between patients, medical support staff, contact center, and other sites. Greet and check in patients, use and update patient charts, collect patient co-pays, and facilitate flow of patients through a pre-determined schedule of appointments at Lower Lights’ sites. Greet and direct non-patient visitors as they arrive.
Requirements
- High School diploma or equivalent (required)
- Computer experience required; experience using an EMR / EHR system preferred.
- Reliable personal transportation is required at all times for successful performance in this role (required)
- Physical ability necessary for sitting, bending, walking, stretching, standing and occasional lifting.
Nice To Haves
- Knowledge of medical terminology and professional office practice and procedures preferred
- One to three years experience in a physician’s office preferred.
- Cash handling experience preferred.
Responsibilities
- Demonstrate the ability to efficiently function in the business office.
- Possess the skills necessary to organize and process daily workload.
- Demonstrate the ability to communicate effectively with medical staff, patients, and visitors verbally and in documentation.
- Demonstrate knowledge of common safety hazards and precautions.
- Possess interpersonal skills to maintain effective working relationships with others, and function independently.
- Demonstrate the ability to keep the business office clean, organized, and a safe environment for all.
- Participate in programs and other opportunities and activities, which contribute to continued growth.
Benefits
- Health benefits including medical, vision, dental, life, disability
- Generous Paid Time Off
- 10 Paid Holidays Student loan forgiveness opportunities
- Employee Assistance Program (EAP) with access to various consultants
- 3% match toward retirement fund
- And more!
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
