Front Office Medical Receptionist

Revel Staffing • Allentown, PA

39d • Onsite

About The Position

A confidential healthcare organization is seeking a dependable and professional Front Office Medical Receptionist to support daily operations in a busy clinical environment. This role is the first point of contact for patients and requires exceptional communication, attention to detail, and the ability to manage multiple tasks in a fast-paced setting. Position Overview The Front Office Medical Receptionist ensures a welcoming patient experience while managing essential administrative duties such as check-in/check-out, appointment scheduling, insurance verification, and payment processing. This position is part of a collaborative healthcare team and supports overall clinic workflow and patient satisfaction.

Requirements

• High school diploma or GED required
• MediClear or equivalent HIPAA certification (required)
• Strong communication and active listening skills
• Excellent organization and time management abilities
• Ability to multitask in a fast-paced environment
• Proficiency with office software (e.g., Microsoft Office, Teams)
• Comfortable learning and using scheduling systems and EMR platforms
• Professional appearance, strong work ethic, and commitment to confidentiality
• Ability to work independently and as part of a team

Responsibilities

• Greet and check in patients; maintain smooth patient flow
• Answer and route phone calls professionally
• Use scheduling systems to schedule, reschedule, and confirm appointments
• Receive referrals and contact patients for scheduling needs
• Verify patient identification and insurance coverage
• Provide patients with visit information, required forms, and estimated charges
• Collect and record copays, coinsurance, deductibles, and outstanding balances
• Maintain accurate and up-to-date patient records and demographics
• Process, scan, and organize documents and medical records

Benefits

• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) with employer contribution
• Paid time off and paid holidays
• Optional short- and long-term disability
• Voluntary life and accident insurance
• Employee assistance resources
• Supportive, team-focused work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED