What You Will Do: • Lead and inspire a team of front office associates, ensuring clarity in expectations and accountability in performance. • Champion exceptional guest experiences by anticipating needs, resolving concerns, and building loyalty. • Collaborate across departments to deliver seamless service and operational excellence. • Drive financial performance by managing labor costs, controlling expenses, and identifying revenue opportunities. • Maintain brand and cleanliness standards, stepping in to support operations when needed. • Serve as Manager on Duty, ensuring smooth operations and guest satisfaction at all times. What We Are Looking For: • 2+ years of front desk experience – Because you’ve seen it all and know how to keep things running smoothly. • 2+ years of supervisory experience – Leadership isn’t new to you; you know how to coach, support, and elevate a team. • High school diploma or equivalent – A solid foundation to build on; a degree is a plus but not required. • Tech-savvy with Microsoft Office – You can navigate Word, Excel, and Teams like a pro. • Flexible schedule availability – Hospitality never sleeps, and neither do you (well, not during your shift). • Physically able to lift and move as needed – You’re hands-on and ready to jump in when the team needs you. What Atrium Leadership Looks Like: • Accountable Achiever – You own your results and celebrate your wins. • Agile Thinker – You adapt quickly and solve problems creatively. • Talent Curator – You grow people, not just teams. • Transparent Leader – You lead with honesty and clarity. • Leading with SPIRIT – Service, Perseverance, Inclusion, Respect, Integrity, and Teamwork guide everything you do.