Front Office Manager - The Westin Monache
About The Position
Year Round LIVE THE DREAM. Work here. Play here. The mountains are calling. NOTE: This position is located in Mammoth Lakes, California. Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn’t it? More about the benefits and perks of your adventure here: Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts Discounts on ski/snowboarding lessons Friends and Family vouchers Retail & Food discount Equipment Rental discount 401k with company match Healthcare Dental Vision PTO for benefit eligible employees Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide Offers of employment may be contingent upon successful completion of a background investigation. A little about this position: Oversees and manages the daily operation of the Front Office, including Front Desk, Bell, Concierge, and Shuttle. Responsible for financial, employee, and guest service goals of the department. Working in the iconic mountains of California is a dream we want to help you achieve and it all starts here. There is typically an array of positions available, falling into either the seasonal or full-time/year-round categories. So, whether you are looking to start a career or spend a season with us, we've got an opening that's right for you. Mammoth offers exciting, equal-opportunity employment options for job seekers looking for a rewarding work experience in the ski resort and hospitality industry. We take pride in the mountain lifestyle. Skiing, snowboarding, hiking, biking and much more are at your fingertips at our destinations. The company owns and operates a variety of resort businesses including recreation, hospitality, real estate development, food and beverage and retail. Specific businesses owned and operated by Mammoth Mountain include Mammoth Mountain Ski Area, June Mountain, Tamarack Lodge and Resort, Mammoth Snowmobile Adventures, Mammoth Mountain Bike Park, and the Mammoth Mountain Inn. Mammoth Mountain also operates The Westin Monache, Juniper Springs Resort, the Village Lodge and Sierra Star Golf Course in Mammoth Lakes, California.
Requirements
- Four-year college degree preferred.
- Minimum of 2 years’ Hospitality supervisory experience required, with management experience in the hotel industry preferred
- Experience in a Mountain and/or Destination Resort hotel preferred
- Strong written and verbal skills required
- Strong working knowledge of business software with emphasis on MS Excel, Word, Power Point, and Visual One.
- Strong work ethic.
- Ability to effectively communicate to guests, employees, and management.
- Ability to perform under pressure and with deadlines.
- Ability to solve problems using common sense and hotel policy.
Benefits
- Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
- Discounts on ski/snowboarding lessons
- Friends and Family vouchers
- Retail & Food discount
- Equipment Rental discount
- 401k with company match
- Healthcare
- Dental
- Vision
- PTO for benefit eligible employees
- Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide
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What This Job Offers
Job Type
Full-time
Career Level
Manager
