Front Office Manager
About The Position
Join our dynamic team as a Front Office Manager and elevate guest experiences to new heights! We are seeking a driven professional to lead our front desk operations, delivering exceptional customer service and optimizing daily operational efficiency. As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents and work closely with other departments to create a seamless guest experience. You will manage comprehensive human resources functions, including recruiting, selection, orientation, training, coaching, and performance management to cultivate a skilled and motivated workforce. If you are passionate about hospitality and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity!
Requirements
- 2+ years of experience in hotel front desk management/supervisory operations or related field
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Read, write and speak English fluently
- Proficient in hotel management software and Microsoft Office
- Detail-oriented and able to multi-task effectively
- Customer service oriented and committed to providing exceptional guest experiences
- Computer experience required.
- Proficient in Opera PMS, Micros & Microsoft Office
- Prior cash handling experience necessary
- Ability to work flexible hours, including weekends and holidays as needed
Benefits
- Multiple Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
