Physical Therapy Clinic- Front Office Manager

Healthactions P A•Jackson, AL

just now•Onsite

About The Position

HealthActions Physical Therapy is seeking a dedicated and caring individual to join their team as a Front Office Manager. The role involves providing excellent patient care through holistic administrative handling, including scheduling and other related tasks. The purpose of HealthActions Physical Therapy is to help patients feel, move, and live better, and the Front Office Manager will contribute to providing top-quality physical therapy services and ensuring the long-term health and well-being of patients.

Requirements

High school diploma
Must complete all in-service requirements and on the job training as directed by the parent company
Completes all annual in-services, orientation, and re-orientation activities as specified
In-service and skills orientation includes education for all age groups treated in the Physical Therapy Department
Must have experience with computers

Nice To Haves

Job experience

Responsibilities

Attention to detail
Work in a small office with stress factors of telephone calls, noise generated by computers, printers, and talking
Organize work load, input charges into computer, answering telephone lines, and greet all patients
Work independently without constant supervision
Answer the telephone in a courteous, helpful manner (as defined in the telephone skills area)
Screen incoming calls and take messages or refer appropriate calls when needed
Schedule appointments for patients
Insurance verification, patient collections
Maintaining responsibility of general secretary support functions: coordinating meetings, scheduling patients, greeting patients, coordinating in-services and patient record keeping, pulling medical charts and copying as required
Creating Weekly Patient Schedules that align with needed Plan of Care
Creating Patient Chart
Work Comp verification and communication
Patient Follow-up
Assuring that End-Script dates are accurate
Progress Notes are signed and posted
Communication page documentation
Patient collections, Collection balancing
Verification of patient appointment schedule