Front Office/Dental Assistant
About The Position
Our office, Gage Endodontics in Riverside, CA is seeking a talented cross trained Front Office/Dental Assistant to join our busy specialty practice. If you're early bird looking for a Monday - Friday (no weekends) shift beginning at 7:30am, this is the perfect location to bring your expertise. We are looking for a talented and skilled Front Assistant that has experience as a Dental Assistant to help us accomplish our mission to improve the lives of our patients by providing a world-class specialty experience for every patient. Here is what you need to know about the role, our team and why we could be the right next step in your career. In this hybrid role, your primary focus will be front office operations that ensure a smooth, welcoming, and efficient patient experience. You will be the first point of contact for patients and will help support administrative duties while also assisting clinically as needed. As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed. You are a resourceful dental assistant who loves helping patients receive the experience they deserve and helping the Dentist to provide it. You're excited by the prospect of a patient leaving your office in a healthier, stronger, and more comfortable / happier being, each and every day. You’re a kind, passionate and collaborative problem-solver who is able to proactively adjust to shifting priorities, and values the chance to make an important impact.
Requirements
- At least 3-5 years of proven experience as dental assistant, endodontic experience required
- Knowledge of dental instruments and sterilization methods
- Understanding of health & safety regulations
- Ability to perform regulated non-surgical tasks
- Good computer skills
- Excellent communication and people skills
- A strong attention to detail
- Well-organized and reliable
- A high school diploma
- A certificate from an accredited dental assistant program (if required by law)
- An active state radiology license (if required by law)
Responsibilities
- Warmly welcoming patients and creating a positive first impression
- Providing excellent phone etiquette while managing phone calls, patient inquiries, and daily office communications
- Preparing patients for treatment, ensuring their comfort
- Handling check-in and check-out processes
- Scheduling appointments, follow-ups, and post-operative visits
- Verifying insurance benefits and assisting with financial discussions
- Processing payments, posting charges, and maintaining accurate patient records
- Ensuring smooth patient flow throughout the day
- Supporting the Office Manager with day-to-day administrative tasks as needed
- Preparing patients for treatment and ensuring their comfort
- Selecting and setting up instruments, equipment, and supplies
- Sterilizing instruments according to regulations
- Assisting the doctor through 4-handed dentistry
- Providing oral hygiene and post-operative care instructions
- Maintaining a clean, organized, and well-stocked operatory
Benefits
- BCBS High Deductible & PPO Medical insurance Options
- VSP Vision Coverage
- Principal PPO Dental Insurance
- Complimentary Life Insurance Policy
- Short-term & Long-Term Disability
- Pet Insurance Coverage
- 401(k)
- HSA / FSA Account Access
- Identity Theft Protection
- Legal Services Package
- Hospital/Accident/Critical Care Coverage
- Paid Time Off
- Diverse and Inclusive Work Environment
- Strong culture of honesty and teamwork
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
51-100 employees
