Front Office/Dental Assistant
About The Position
Our office, Ayik & Berto - Woodhill Endodontics, in Dallas, TX is seeking a Patient Care Coordinator with Dental Assistance experience to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator with Dental Assistance experience to take on all administrative and front office duties while also having dental assistance experience to provide an exceptional experience to all patients and visitors while being able to multi-task. Here is what you need to know about the role, our team and why we could be the right next step in your career. Schedule: Monday - Friday 8:00am-5:00pm- No Weekends! You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You’re an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: If this sounds like you, you will fit right in with the team! A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between. We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Requirements
- Ability to multi-task
- Familiarity with office machines (e.g fax, printer ect.)
- Strong communication and people skills
- Understand treatment plans
- Knowledge of instrument sterilization according to regulations
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- A high school diploma
- Desires to help your patients
Responsibilities
- Welcoming patients to the dental office
- Maintaining accurate patient records
- Answering all incoming calls and redirecting them or keeping messages
- Check, sort and forward emails
- Keep updates records and files
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
- Assist with maintaining a clean, organized, and well-stocked operatory
- Provide oral hygiene and post-operative care instructions
- facilitate/coordinate other office responsibilities as needed.
Benefits
- BCBS High Deductible & PPO Medical insurance Options
- VSP Vision Coverage
- Principal PPO Dental Insurance
- Complimentary Life Insurance Policy
- Short-term & Long-Term Disability
- Pet Insurance Coverage
- 401(k)
- HSA / FSA Account Access
- Identity Theft Protection
- Legal Services Package
- Hospital/Accident/Critical Care Coverage
- Paid Time Off
- Diverse and Inclusive Work Environment
- Strong culture of honesty and teamwork
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
51-100 employees
