Front Office/Customer Service Representative

Closets By Design Boston • Shirley, MA

2d • $18 - $20

About The Position

We are currently seeking an enthusiastic and motivated individual to fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Closets by Design is a nationally recognized leader in home organizing systems.
We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.

Closets by Design - Our Values
Serve Others
Be a Problem Solver
Trust the Process

Requirements

• No degree is needed. We are looking for candidates with office experience.
• Proficient in Microsoft Office.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.
• Customer oriented, friendly and enthusiastic.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Listed pay of $18-$20 an hour.
• Paid training.
• Paid holidays and paid time off.
• Health and retirement benefits.
• Open door policy with your manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees