Front Office Coordinator – Behavioral Healthcare

Pyramid Healthcare•Waynesboro, PA

9h•Onsite

About The Position

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Pyramid Healthcare, a national leader in behavioral healthcare and addiction treatment, is proud to operate our outpatient Substance Use Disorder (SUD) treatment center in Waynesboro, PA. As a recognized provider of outpatient addiction treatment services, we are committed to delivering client-centered care that supports long‑term recovery. Our dedicated leadership team and mission‑driven staff help individuals reclaim their lives through personalized, comprehensive outpatient treatment options. If you’re seeking a meaningful role in behavioral health, addiction recovery, or clinic administrative support, we encourage you to apply for this rewarding opportunity. As our Front Desk Coordinator / Administrative Assistant, you will support daily operations in a fast‑paced behavioral health outpatient clinic by:

Requirements

High school diploma required; bachelor’s degree preferred
Administrative or front office experience preferred
Experience in behavioral healthcare, mental health services, or addiction treatment is a plus
Experience in Microsoft Office
Knowledge of federal and state compliance standards in behavioral healthcare
Ability to learn new systems, including electronic medical records (EMR) software
Ability to respond appropriately to high‑risk or crisis situations
Possession of strong written, verbal, and interpersonal communication skills
candidates selected for hire must successfully pass a criminal background check, drug screening, and any required state‑mandated clearances. Employment is contingent upon meeting all screening requirements in accordance with federal, state, and accrediting‑body regulations.

Responsibilities

Managing front office operations for the facility
Greeting and assisting clients entering the treatment center
Overseeing appointment scheduling and coordination
Maintaining, filing, and transferring medical records
Performing clerical and administrative tasks, including answering phones, mailing, filing, copying, faxing, and typing
Ordering and maintaining office and client supplies
Assisting with intake processes and billing sheets
Managing office equipment and vendor communication
Handling petty cash
Ensuring a clean, organized, and professional office environment
Performing other duties as assigned