Front Office Administrative Assistant

AssociaArlington, VA
3d$17 - $19Onsite

About The Position

Associa is hiring aFront Office Administrative Assistant for its condominium community in Arlington, VA. The Front Office Administrative Assistant supports and assists with all administrative activities to include scheduling and reporting, data entry and typing correspondence, assisting with special projects, and providing a high level of customer service to homeowners, board members, and staff.

Requirements

  • 2+ years of corporate front desk admin experience.
  • Excellent communication skills, written and spoken.
  • Customer service driven and team oriented.
  • Proactive, takes the initiative, able to prioritize tasks, and work in a high volume, fast paced, work environment.
  • Proficient in MS Office Suite (Word, Excel, and Outlook).

Responsibilities

  • Manage the Front Desk, Monday - Friday, 8am - 4:30pm with a 30 minute lunch break.
  • Meet and greet homeowners, residents, visitors, guests, vendors and contractors.
  • Research and respond to inquires in-person, by phone, and email.
  • Manage a multi-line phone line and direct calls.
  • Data enter and update data in the database.
  • Track information and run reports.
  • Provide access and entry.
  • Receive, log, process, and distribute packages.
  • Coordinate and schedule maintenance contractors and vendors onsite.
  • Manage incoming and outgoing mail.
  • Issue pool passes.
  • Draft HOA violation notices and send out to homeowners
  • Schedule monthly board meeting and notify homeowners.
  • Assemble documents for monthly board meetings.
  • Code invoices for processing.
  • Other duties as requested.
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