The Wicked Loon – Front of House Manager
About The Position
The Wicked Loon is a high-volume upscale waterfront restaurant on the town docks in Wolfeboro, New Hampshire , known for fresh coastal food, handmade cocktails, and a guest experience that feels polished, lively, and genuinely fun. As we head into our fourth summer , we're looking for an experienced Front of House Manager to help lead the floor through a busy seasonal run from May through October . Most importantly, you will help lead the team into service, through service, and out of service - setting the tone, managing the pace, supporting staff, interacting with guests, and making sure standards hold from open to close. This is a hands-on leadership role for someone who knows how to read a dining room, keep service moving, support the team in real time, and hold a high bar without making it feel forced.
Requirements
- has previous restaurant leadership experience
- is confident in a busy, hands-on service environment
- can lead with urgency, professionalism, and accountability
- takes pride in details, hospitality, and execution
- understands that great service should feel polished, personal, and effortless
Responsibilities
- lead lunch and dinner service on the floor
- help prepare the team before service and keep them focused during service
- support hiring, training, and development of front-of-house staff
- hold staff accountable to service standards, appearance, and follow-through
- manage guest flow and help maintain the pace of service
- resolve guest issues professionally and calmly
- work closely with the kitchen, bar, and support team
- assist with opening, closing, and end-of-day procedures
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What This Job Offers
Career Level
Manager
Education Level
No Education Listed
