Front End Customer Service/Cashier

The Norfolk Companies•Boston, MA

10h•Onsite

About The Position

Norfolk Hardware is seeking a Front End Cashier to greet customers, process purchases, and ensure a positive shopping experience. The role involves maintaining a clean and organized checkout area. The ideal candidate is friendly, outgoing, detail-oriented, able to work under pressure, and capable of multi-tasking. The position offers competitive wages, flexible hours, and a supportive work environment, along with benefits such as health, dental, and vision insurance, a 401(k) plan, and paid time off. The schedule is variable, including shifts from 6:15am-2:15pm and 10am-6pm, with a starting rate of up to $18.00/hour based on experience.

Requirements

Friendly, outgoing, and has a strong attention to detail
Able to work well under pressure and be able to multi-task
Regular, on-time attendance is an essential function of this job
Good communication and customer service skills via face-to-face and phone, with a varying customer base
Ability to work in a team environment with limited supervision
Good computer skills
Ability to assist customers with product inquiries
Ability to complete basic math
1+ year of customer service/cashier experience (preferably with one employer)

Nice To Haves

Hardware store experience desired

Responsibilities

Ring up customers' purchases quickly and accurately, and handle cash, checks, and credit card transactions per company policy
Assist customers by answering questions, directing them to items in the store, or inquiries via phone
Work together as a team to assist other cashiers when needed and identify possible shrinkage by pointing out items on carts or under carriages they may not be able to see
Keep the register area clean and stocked with bags, register tape, pens, etc
Maintain a positive image as a Norfolk employee and address all situations in a professional manner
Ask questions, interact with customers, and create a Positive Customer Experience