Front Desk

HealthCARE Express • Little Rock, AR

14d • $15 • Onsite

About The Position

Front Desk Position Available Multiple Little Rock–Area Locations: Sherwood, Maumelle & Bryant Do you make great first impressions? Are you someone who never meets a stranger? If so, HealthCARE Express is looking for reliable, energetic individuals to join our Director of First Impressions (D.O.F.I.) team at several Little Rock–area clinics, including our Sherwood, Bryant, and Maumelle locations. As the face of our clinics, this front desk position plays a vital role in both our organization and the patient experience.

Requirements

• Strong organizational skills
• Maintain strict confidentiality
• Communicate effectively
• Consistently deliver exceptional customer service
• Familiarity with clinical office operations and basic computer systems is preferred

Nice To Haves

• Familiarity with clinical office operations and basic computer systems

Responsibilities

• Greet patients warmly
• Verify demographic and insurance information
• Provide assistance as needed throughout their visit
• Answer phone calls promptly and professionally
• Ensure clinic forms are stocked
• Maintain accurate payment records for patient accounts
• Scan patient documents
• Verify insurance
• Safeguard patient confidentiality in accordance with HIPAA regulations
• Address patient concerns in a timely manner
• Collaborate professionally with medical staff
• Remain flexible for cross-training opportunities
• Assist with tasks outside your usual scope to help support our mission and clinic operations

Benefits

• Health insurance
• Dental
• Vision
• Life insurance
• Short-term disability
• Long-term disability
• Accident insurance
• Critical illness coverage
• Benefit time off
• Bereavement leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed