Front Desk

MOUNTAIN VIEW PAIN CENTER•Greeley, CO

13d•$17 - $19•Onsite

About The Position

Mountain View Pain Center is a comprehensive pain management and rehabilitation practice committed to treating the whole patient with compassion, innovation, and teamwork. We blend chiropractic care, physical therapy, pain management, and acupuncture to create individualized, evidence-based treatment plans that address pain at its source. Our collaborative, patient-centered approach ensures every patient receives coordinated care from a multidisciplinary team working together towards the goals of restoring function, improving quality of life, and promoting long-term wellness. At Mountain View Pain Center, we believe healing happens best when providers communicate, support one another, and place the patient experience at the center of everything we do. Position Summary: Greet patients and visitors as they enter the clinic, making them feel welcome and assist with coordination of care using various software/database systems, confirming and scheduling appointments. Answers phones in a professional manner and assists callers with information as needed. Notifies medical personnel of their arrival as necessary, collect insurance information and payments if necessary, and take responsibility for keeping the front reception area clean and organized. Outbound calling to reschedule patient appointments when designated.

Requirements

High school diploma or equivalent
Must have proficient computer/typing skills

Nice To Haves

Customer service experience a plus

Responsibilities

Scheduling patients
Facilitate Uber rides for PI patients as needed
Answering phones
Making outbound calls to patients that need to be rescheduled
Collecting insurance information
Scanning Documents
Timely correspondence between departments
Minimum outbound re-schedule call attempts
Facilitate timely appointment transitions when patients have multiple appointments in one day
Ensure a clean and orderly reception area
Other administrative duties as assigned