Front Desk - Pediatrics

Lone Star Circle of Care•Cedar Park, TX

3d•Onsite

About The Position

At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Front Desk staff are the first point of contact for our patients in the clinic and they are vital to creating a positive patient experience. Our people and culture are our foundation. We are seeking Front Desk employee’s who are passionate about making a difference in our community. If you are in the pursuit of meaningful work in a fun and friendly environment, LSCC is the place for you! A Day in the Life of a Front Desk employee may look like this: Upon arrival, clean and prepare the lobby Greet patients as they arrive using our AIDET/LOC technique Check in patients and update patient charts as necessary Verify insurance and collect any copays as necessary Schedule appointments, answer phone calls, sort faxes, and complete any additional tasks Perform closing procedures at the end of each shift

Requirements

High school diploma or GED
Minimum of six (6) months of experience working in a professional administrative environment

Nice To Haves

Prior medical office and/or healthcare setting experience
Prior customer service experience
Proficient with MS Office Suite (Word, Excel, and Outlook)
Bilingual English/Spanish language skills
Customer service
Problem-solving skills
Adaptability
Attention to detail

Responsibilities

Clean and prepare the lobby
Greet patients as they arrive using our AIDET/LOC technique
Check in patients and update patient charts as necessary
Verify insurance and collect any copays as necessary
Schedule appointments, answer phone calls, sort faxes, and complete any additional tasks
Perform closing procedures at the end of each shift