Medical Front Desk Receptionist - Fayetteville Pediatrics

Eye Consultants of Atlanta PC•Fayetteville, GA

2d•Onsite

About The Position

Front Desk-Fayetteville Position Overview: Greets patients when they arrive, gathers appropriate demographics and insurance information. Collects due balances, posts and balances a daily payment batch. Schedules appointments and answers telephones. Answers patient questions and provide assistance when necessary. About Eye Consultants of Atlanta: Since 1971, Eye Consultants of Atlanta has been a premier provider of eye care to patients in Georgia and the greater Southeast. Our physicians are trained at the most prestigious institutions and maintain their expertise so that each patient receives the highest quality, personalized care. Our board-certified physicians can assist you with everything from comprehensive eye examinations to treatment of complex cataract, retinal, glaucoma, cornea, pediatric, oculoplastic and neuro-ophthalmic disorders. We also have specialists that perform state-of-the-art LASIK, refractive and cosmetic procedures, as well as an audiologist and retail center for glasses and contact lenses. We have grown over the years from our Piedmont Hospital campus to multiple locations in the Atlanta area and beyond. Our main office is located in the Cumberland area, and we offer comprehensive care at other sites including Buckhead, Fayetteville, Gwinnett, Marietta, Newnan, Peachtree Corners, Scottish Rite, Stockbridge, Newnan and Brookhaven. As part of the hiring process, Eye Consultants of Atlanta may conduct background checks and drug testing to ensure a safe and secure workplace. Offers of employment are contingent upon the successful completion of these screenings. By submitting your application, you acknowledge and consent to these procedures in accordance with applicable laws and regulations. Eye Consultants of Atlanta complies with all state and federal regulations related to background checks and drug testing and maintains strict confidentiality of all results.

Requirements

Excellent communication, organizational and time management skills.
Customer service, computer, and telephone skills.
Meticulous attention to detail.

Responsibilities

Gather patient demographics, insurance information and enter into NextGen.
Scan appropriate documents into EMA.
Verify insurance benefits and eligibility.
Collect outstanding balances, deductibles, copays due at the time of check in.
Perform a variety of clerical duties.
Schedule patient's follow up appointment.
Collect outstanding balances, deductibles, copays due at the time of check out.
Accurately post payments and provide receipts to patients.
Balance individual daily receipts and money collected with daily batch postings and Phreesia reconciliation report.
Perform other duties as assigned or requested.
Answer multi-line phones and handle the patient's needs or direct to the appropriate party.
Call patients to remind them of upcoming appointments.
Schedule new, follow-up appointments and adjust existing appointments.
Respond to voicemails in a timely manner.
Maintain schedule templates for multiple doctors.